Frequently Asked Questions
Where is your factory located?
Our factory is located in a professional medical devices production zone with convenient transportation access. You can reach us easily via high-speed train or flight to the nearest major international airport.
What products do you manufacture in-house?
We produce hospital beds, home nursing beds, and anti-bedsore air mattresses. We also supply related high-quality medical equipment such as wheelchairs, walking aids, crutches, and protective equipment.
What are the available payment terms?
T/T and L/C are the most commonly used terms. We also have extensive experience with D/P, DA, and other flexible payment arrangements to provide maximum advantage to our clients.
Do you accept OEM or ODM orders?
Yes, OEM and ODM orders are highly welcomed. We have numerous successful cases and can provide detailed information upon request.
What is your quality control policy?
We maintain complete QA/QC regulations and strictly follow them throughout all production procedures to ensure the highest product standards.
What is the warranty policy for your products?
We provide a 1-year warranty for our products. In case of any issues, simply provide photos or videos, and our team will provide comprehensive after-sales service.
Zenith Medical
