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Frequently Asked Questions
What about the price level?
We are confident that our prices are competitive compared with those at the same quality level, since we have stayed in this field more than 20 years. We always adhere to the principle of providing top quality products with competitive prices.
Why do some prices vary between suppliers for similar looking models?
Prices can vary significantly based on material quality and quality control standards. Products made with cheaper materials and less rigorous testing are relatively cheaper than high-standard professional equipment.
What is the expected delivery time?
Since our products are produced according to each specific order, the delivery period is typically 15 days after confirmation. Small or sample orders may be fulfilled faster if ready goods are in stock.
What kind of quality assurance is provided?
We offer a one-year warranty period beginning from the time of shipment. For minor problems, we provide free spare parts for replacement; for serious issues, we can provide a replacement free of charge.
What are the available payment terms?
We accept various payment methods including T/T, Credit Card, L/C, Western Union, PayPal, and MoneyGram.
Are the products certified for medical use?
Yes, our medical trolleys come with CE and ISO certifications, ensuring they meet the required international standards for medical equipment.
Zenith Medical
